Tech Support executive

ITM Recruitment Services
Posted 6 hours ago
Location

Santacruz (West), Mumbai, Maharashtra

Job Type

Regular

Employment

Full time

Work Area

Work from office

Age

18 - 35

Monthly Salary Range
₹24,000 - ₹30,000
Education 12th Pass
Experience 3 years
Language Required Excellent communication skills in english
Gender Preference Both

Industry

BPO / Call Center

Interview Process

Video interview
3 rounds of interview

Job Description

Tech Support executive – Santacruz West, Mumbai

Hiring for an international customer experience team in Santacruz West, Mumbai. The role focuses on professional support for overseas customers through the assigned voice, chat or non-voice channel.

  • Coordinate with internal teams to resolve pending customer requests.
  • Handle customer queries through live chat and provide clear, accurate responses.
  • Verify customer details and follow standard data privacy procedures.

Eligibility: Undergraduates and freshers can apply. 12th pass and above may be considered. Freshers and experienced applicants are welcome. Good listening, typing and customer-handling skills will be an advantage. Training and process guidance will be provided to selected candidates.

Work location: Santacruz West, Mumbai. Shift: day or rotational shifts. Salary: ₹24,000–₹30,000 per month, depending on skills and interview. Contact: 7065982582.

Job reference: INTL-MUM-00058