International Voice Care Agent

ITM Recruitment Services
Posted 3 hours ago
Location

Jadavpur, Kolkata, West Bengal

Job Type

Permanent

Employment

Full time

Work Area

Work from office

Age

18 - 35

Monthly Salary Range
₹19,000 - ₹32,000
Education 12th Pass
Experience 3 years
Language Required Good communication skills in english
Gender Preference Both

Industry

BPO / Call Center

Interview Process

Video interview
3 rounds of interview

Job Description

International Voice Care Agent – Jadavpur, Kolkata

Hiring for an international customer experience team in Jadavpur, Kolkata. The role focuses on professional support for overseas customers through the assigned voice, chat or non-voice channel.

  • Provide courteous support to customers from different countries and backgrounds.
  • Document recurring issues and share useful feedback with team leaders.
  • Escalate complex cases to the appropriate team and follow up until closure.

Eligibility: Undergraduates and freshers can apply. 12th pass and above may be considered. Freshers and experienced applicants are welcome. Applicants should be flexible to work in rotational shifts when required. Training and process guidance will be provided to selected candidates.

Work location: Jadavpur, Kolkata. Shift: shift schedule shared during interview. Salary: ₹19,000–₹32,000 per month, depending on skills and interview. Contact: 9311304723.

Job reference: INTL-KOL-00204