International Customer Representative

ITM Recruitment Services
Posted 15 hours ago
Location

Agarpara, Panihati, West Bengal

Job Type

Permanent

Employment

Full time

Work Area

Work from office

Age

18 - 35

Monthly Salary Range
₹23,000 - ₹32,000
Education 12th Pass
Experience 3 years
Language Required Good communication skills in english
Gender Preference Both

Industry

BPO / Call Center

Interview Process

Telephonic interview
2 rounds of interview

Job Description

International Customer Representative – Agarpara, Kolkata

Hiring for an international customer experience team in Agarpara, Kolkata. The role focuses on professional support for overseas customers through the assigned voice, chat or non-voice channel.

  • Explain product features, policies and service procedures to overseas customers.
  • Support international customers over inbound calls and resolve service-related questions.
  • Assist customers with account, order, billing and general product enquiries.

Eligibility: Undergraduates and freshers can apply. 12th pass and above may be considered. Freshers and experienced applicants are welcome. Candidates should be comfortable learning CRM tools and following process guidelines. Undergraduates and freshers can apply; prior BPO experience is not mandatory.

Work location: Agarpara, Kolkata. Shift: international process shifts. Salary: ₹23,000–₹32,000 per month, depending on skills and interview. Contact: 9311304723.

Job reference: INTL-KOL-00279