International Voice Process Agent

International Voice Process Agent ? Chakan, Pune

Hiring for an international customer experience team in Chakan, Pune. The role focuses on professional support for overseas customers through the assigned voice, chat or non-voice channel.

• Escalate complex cases to the appropriate team and follow up until closure.
• Manage follow-up calls and update the status of unresolved cases.
• Provide courteous support to customers from different countries and backgrounds.

Eligibility: Undergraduates and freshers can apply. 12th pass and above may be considered. Freshers and experienced applicants are welcome. Undergraduates and freshers can apply; prior BPO experience is not mandatory. Training and process guidance will be provided to selected candidates.

Work location: Chakan, Pune. Shift: day or rotational shifts. Salary: ?18,000??28,000 per month, depending on skills and interview. Contact: 9211977837.

Job reference: INTL-PUN-05126