Voice Process Executive

Voice Process Executive ? Rishra, Hooghly, Kolkata

Hiring for an international customer experience team in Rishra, Hooghly, Kolkata. The role focuses on professional support for overseas customers through the assigned voice, chat or non-voice channel.

• Respond to email and chat tickets while maintaining professional written communication.
• Assist customers with account, order, billing and general product enquiries.
• Use approved scripts and knowledge-base articles to give consistent information.

Eligibility: Undergraduates and freshers can apply. 12th pass and above may be considered. Freshers and experienced applicants are welcome. Applicants should be flexible to work in rotational shifts when required. Training and process guidance will be provided to selected candidates.

Work location: Rishra, Hooghly, Kolkata. Shift: shift schedule shared during interview. Salary: ?18,000??30,000 per month, depending on skills and interview. Contact: 9311304723.

Job reference: INTL-KOL-04884