Email Chat Support Executive

ITM Recruitment Services
Posted 4 hours ago
Location

Bareilly, Bareilly, Uttar Pradesh

Job Type

Permanent

Employment

Full time

Work Area

Work from office

Age

18 - 35

Monthly Salary Range
₹18,000 - ₹24,000
Education Graduate
Experience 3 years
Language Required Excellent communication skills in english
Gender Preference Both

Industry

BPO / Call Center

Interview Process

Virtual Interview
4 rounds of interview

Job Description

Email Chat Support Executive

Company: ITM Recruitment Services

The recruitment team is accepting applications for the role described below. Candidate sourcing location: Bareilly, Uttar Pradesh. Final joining location: Jaipur, Rajasthan.

Salary: ?18,000??24,000 per month. Final salary is subject to interview, skills, and employer confirmation.

Role: Provide customer assistance through email and chat channels.

Responsibilities: Follow the process guide, update ticket status, and keep communication professional. Daily work focuses on support customers with routine service questions, using patient, customer-focused communication, through international customer care channels, with attention to clear case documentation while assisting with account and login requests and updating case notes after each interaction.

Requirements: Candidates should be ready to work full-time in Jaipur after selection and training instructions.

Work details: Full-time, office-based role in Jaipur. Exact shift and weekly-off details will be shared during selection.

Interview and relocation: The first interview can be conducted online across India; selected candidates must report to Jaipur to join. For this hiring campaign, the company will provide a flight ticket and hotel accommodation for the first 10 days after selection.

Contact: Kajal ? 9311304723