Email and Chat process

International Email and Chat Process Executive

Company: ITM Recruitment Services

Join the hiring process for an international support team through ITM Recruitment Services. Candidate sourcing location: Bhubaneswar, Odisha. Final joining location: Jaipur, Rajasthan.

Salary: ?18,000??24,000 per month. Final salary is subject to interview, skills, and employer confirmation.

Role: Respond to customer emails and chat messages using approved process guidelines.

Responsibilities: Handle assigned calls, chats, or emails and follow the team's service procedures. Daily work focuses on review customer requests and identify next actions, using approved process guidelines, through email support, with attention to professional communication while assisting with account and login requests and updating case notes after each interaction.

Requirements: Candidates should be ready to work full-time in Jaipur after selection and training instructions.

Work details: Working days, shift timing, and weekly-off information will be communicated during the interview process.

Interview and relocation: The first interview can be conducted online across India; selected candidates must report to Jaipur to join. The hiring brief provides for a company-arranged flight ticket and 10 days of hotel accommodation for relocation.

Contact: Kajal ? 9311304723