Dehradun, Dehradun, Uttarakhand
Permanent
Full time
Work from office
18 - 35
BPO / Call Center
Company: ITM Recruitment Services
Candidates with clear English communication are welcome to apply for this role. Candidate sourcing location: Dehradun, Uttarakhand. Final joining location: Jaipur, Rajasthan.
Salary: ?30,000??38,000 per month. Final salary is subject to interview, skills, and employer confirmation.
Role: Assist international customers and route requests to the right support team.
Responsibilities: Follow the process guide, update ticket status, and keep communication professional. Daily work focuses on explain standard account steps, using a polite and professional tone, through non-voice support queues, with attention to professional communication while assisting with account and login requests and updating case notes after each interaction.
Requirements: Candidates should be ready to work full-time in Jaipur after selection and training instructions.
Work details: Selected candidates must work from the Jaipur office; process-specific schedules will be explained before joining.
Interview and relocation: The first interview can be conducted online across India; selected candidates must report to Jaipur to join. The stated relocation support includes a flight ticket and hotel stay for the first 10 days, arranged by the company.
Contact: Kajal ? 9311304723