Durgapur, Durgapur, West Bengal
Permanent
Full time
Work from office
18 - 35
BPO / Call Center
Company: ITM Recruitment Services
ITM Recruitment Services is sourcing candidates across India for this Jaipur-based role. Candidate sourcing location: Durgapur, West Bengal. Final joining location: Jaipur, Rajasthan.
Salary: ?26,000??35,000 per month. Final salary is subject to interview, skills, and employer confirmation.
Role: Handle non-voice customer support work through written channels.
Responsibilities: Follow the process guide, update ticket status, and keep communication professional. Daily work focuses on review customer requests and identify next actions, using accurate information and calm handling, through customer calls, with attention to timely follow-up while assisting with product or service questions and updating case notes after each interaction.
Requirements: Candidates should be ready to work full-time in Jaipur after selection and training instructions.
Work details: Selected candidates must work from the Jaipur office; process-specific schedules will be explained before joining.
Interview and relocation: The first interview can be conducted online across India; selected candidates must report to Jaipur to join. For this hiring campaign, the company will provide a flight ticket and hotel accommodation for the first 10 days after selection.
Contact: Kajal ? 9311304723