Siliguri, Siliguri, West Bengal
Permanent
Full time
Work from office
18 - 35
BPO / Call Center
Company: ITM Recruitment Services
Applications are open for candidates interested in international customer support. Candidate sourcing location: Siliguri, West Bengal. Final joining location: Jaipur, Rajasthan.
Salary: ?22,000??28,000 per month. Final salary is subject to interview, skills, and employer confirmation.
Role: Support international customers through live chat and written communication.
Responsibilities: Maintain accurate customer records and complete assigned support tasks within the required timeline. Daily work focuses on guide customers through approved support steps, using clear ownership of assigned customer cases, through non-voice support queues, with attention to timely follow-up while assisting with product or service questions and updating case notes after each interaction.
Requirements: Good spoken and written English, basic computer skills, and a customer-focused attitude are important.
Work details: Selected candidates must work from the Jaipur office; process-specific schedules will be explained before joining.
Interview and relocation: Pan-India virtual interviews are available. After selection, candidates must relocate to Jaipur for joining. The stated relocation support includes a flight ticket and hotel stay for the first 10 days, arranged by the company.
Contact: Kajal ? 9311304723