Ranchi, Ranchi, Jharkhand
Permanent
Full time
Work from office
18 - 35
BPO / Call Center
Company: ITM Recruitment Services
Applications are open for candidates interested in international customer support. Candidate sourcing location: Ranchi, Jharkhand. Final joining location: Jaipur, Rajasthan.
Salary: ?24,000??32,000 per month. Final salary is subject to interview, skills, and employer confirmation.
Role: Support international customers through live chat and written communication.
Responsibilities: Follow the process guide, update ticket status, and keep communication professional. Daily work focuses on resolve account access questions, using concise explanations and helpful follow-up, through non-voice support queues, with attention to correct information sharing while assisting with product or service questions and updating case notes after each interaction.
Requirements: Clear English communication, careful reading, and willingness to learn the process are required.
Work details: Selected candidates must work from the Jaipur office; process-specific schedules will be explained before joining.
Interview and relocation: The first interview can be conducted online across India; selected candidates must report to Jaipur to join. The stated relocation support includes a flight ticket and hotel stay for the first 10 days, arranged by the company.
Contact: Kajal ? 9311304723