International chat process

ITM Recruitment Services
Posted 7 hours ago
Location

Ranchi, Ranchi, Jharkhand

Job Type

Permanent

Employment

Full time

Work Area

Work from office

Age

18 - 35

Monthly Salary Range
₹24,000 - ₹32,000
Education Graduate
Experience 3 years
Language Required Excellent communication skills in english
Gender Preference Both

Industry

BPO / Call Center

Interview Process

Virtual Interview
4 rounds of interview

Job Description

International Chat Process Executive

Company: ITM Recruitment Services

Applications are open for candidates interested in international customer support. Candidate sourcing location: Ranchi, Jharkhand. Final joining location: Jaipur, Rajasthan.

Salary: ?24,000??32,000 per month. Final salary is subject to interview, skills, and employer confirmation.

Role: Support international customers through live chat and written communication.

Responsibilities: Follow the process guide, update ticket status, and keep communication professional. Daily work focuses on resolve account access questions, using concise explanations and helpful follow-up, through non-voice support queues, with attention to correct information sharing while assisting with product or service questions and updating case notes after each interaction.

Requirements: Clear English communication, careful reading, and willingness to learn the process are required.

Work details: Selected candidates must work from the Jaipur office; process-specific schedules will be explained before joining.

Interview and relocation: The first interview can be conducted online across India; selected candidates must report to Jaipur to join. The stated relocation support includes a flight ticket and hotel stay for the first 10 days, arranged by the company.

Contact: Kajal ? 9311304723