Kota, Kota, Rajasthan
Permanent
Full time
Work from office
18 - 35
BPO / Call Center
Company: ITM Recruitment Services
We are reviewing applications for this international service position. Candidate sourcing location: Kota, Rajasthan. Final joining location: Jaipur, Rajasthan.
Salary: ?30,000??38,000 per month. Final salary is subject to interview, skills, and employer confirmation.
Role: Provide customer service for an international business process.
Responsibilities: Follow the process guide, update ticket status, and keep communication professional. Daily work focuses on explain standard account steps, using consistent service steps and accurate notes, through customer calls, with attention to customer satisfaction while assisting with basic troubleshooting requests and updating case notes after each interaction.
Requirements: Clear English communication, careful reading, and willingness to learn the process are required.
Work details: Selected candidates must work from the Jaipur office; process-specific schedules will be explained before joining.
Interview and relocation: The first interview can be conducted online across India; selected candidates must report to Jaipur to join. The hiring brief provides for a company-arranged flight ticket and 10 days of hotel accommodation for relocation.
Contact: Kajal ? 9311304723