Email Chat Support Executive

Email Chat Support Executive ? Wagle Estate, Thane, Mumbai

Hiring for an international customer experience team in Wagle Estate, Thane, Mumbai. The role focuses on professional support for overseas customers through the assigned voice, chat or non-voice channel.

• Assist customers with account, order, billing and general product enquiries.
• Use approved scripts and knowledge-base articles to give consistent information.
• Explain product features, policies and service procedures to overseas customers.

Eligibility: Undergraduates and freshers can apply. 12th pass and above may be considered. Freshers and experienced applicants are welcome. Clear spoken English and basic computer knowledge are preferred. Undergraduates and freshers can apply; prior BPO experience is not mandatory.

Work location: Wagle Estate, Thane, Mumbai. Shift: international process shifts. Salary: ?20,000??33,000 per month, depending on skills and interview. Contact: 7065982582.

Job reference: INTL-MUM-00787