Gwalior, Gwalior, Madhya Pradesh
Permanent
Full time
Work from office
18 - 35
BPO / Call Center
Company: ITM Recruitment Services
ITM Recruitment Services is inviting applications for this customer support role. Candidate sourcing location: Gwalior, Madhya Pradesh. Final joining location: Jaipur, Rajasthan.
Salary: ?26,000??35,000 per month. Final salary is subject to interview, skills, and employer confirmation.
Role: Help international customers with account, product, and service questions.
Responsibilities: Handle assigned calls, chats, or emails and follow the team's service procedures. Daily work focuses on support customers with routine service questions, using respectful communication and attention to detail, through written support tickets, with attention to customer satisfaction while assisting with account and login requests and updating case notes after each interaction.
Requirements: Candidates should be ready to work full-time in Jaipur after selection and training instructions.
Work details: Full-time, office-based role in Jaipur. Exact shift and weekly-off details will be shared during selection.
Interview and relocation: The first interview can be conducted online across India; selected candidates must report to Jaipur to join. For this hiring campaign, the company will provide a flight ticket and hotel accommodation for the first 10 days after selection.
Contact: Kajal ? 9311304723