Email and Chat process

International Email and Chat Process Executive

Company: ITM Recruitment Services

Join the hiring process for an international support team through ITM Recruitment Services. Candidate sourcing location: Bhubaneswar, Odisha. Final joining location: Jaipur, Rajasthan.

Salary: ?20,000??26,000 per month. Final salary is subject to interview, skills, and employer confirmation.

Role: Respond to customer emails and chat messages using approved process guidelines.

Responsibilities: Maintain accurate customer records and complete assigned support tasks within the required timeline. Daily work focuses on review customer requests and identify next actions, using approved process guidelines, through international customer care channels, with attention to customer satisfaction while assisting with account and login requests and updating case notes after each interaction.

Requirements: Good spoken and written English, basic computer skills, and a customer-focused attitude are important.

Work details: Full-time, office-based role in Jaipur. Exact shift and weekly-off details will be shared during selection.

Interview and relocation: Pan-India virtual interviews are available. After selection, candidates must relocate to Jaipur for joining. The stated relocation support includes a flight ticket and hotel stay for the first 10 days, arranged by the company.

Contact: Kajal ? 9311304723