Email and Chat process

Email and Chat process ? Nagpada, Mumbai

Hiring for an international customer experience team in Nagpada, Mumbai. The role focuses on professional support for overseas customers through the assigned voice, chat or non-voice channel.

• Explain product features, policies and service procedures to overseas customers.
• Support international customers over inbound calls and resolve service-related questions.
• Assist customers with account, order, billing and general product enquiries.

Eligibility: Undergraduates and freshers can apply. 12th pass and above may be considered. Freshers and experienced applicants are welcome. Clear spoken English and basic computer knowledge are preferred. Undergraduates and freshers can apply; prior BPO experience is not mandatory.

Work location: Nagpada, Mumbai. Shift: international process shifts. Salary: ?23,000??33,000 per month, depending on skills and interview. Contact: 7065982582.

Job reference: INTL-MUM-01255