International Voice Process Agent

International Voice Process Agent ? College More, Salt Lake, Kolkata

Hiring for an international customer experience team in College More, Salt Lake, Kolkata. The role focuses on professional support for overseas customers through the assigned voice, chat or non-voice channel.

• Verify customer details and follow standard data privacy procedures.
• Explain product features, policies and service procedures to overseas customers.
• Coordinate with internal teams to resolve pending customer requests.

Eligibility: Undergraduates and freshers can apply. 12th pass and above may be considered. Freshers and experienced applicants are welcome. Applicants should be flexible to work in rotational shifts when required. Training and process guidance will be provided to selected candidates.

Work location: College More, Salt Lake, Kolkata. Shift: shift schedule shared during interview. Salary: ?19,000??28,000 per month, depending on skills and interview. Contact: 9311304723.

Job reference: INTL-KOL-01416