Durgapur, Durgapur, West Bengal
Permanent
Full time
Work from office
18 - 35
BPO / Call Center
Company: ITM Recruitment Services
Candidates with clear English communication are welcome to apply for this role. Candidate sourcing location: Durgapur, West Bengal. Final joining location: Jaipur, Rajasthan.
Salary: ?30,000??38,000 per month. Final salary is subject to interview, skills, and employer confirmation.
Role: Assist international customers and route requests to the right support team.
Responsibilities: Read the customer request, provide the approved information, and record the outcome. Daily work focuses on review customer requests and identify next actions, using clear ownership of assigned customer cases, through email support, with attention to response accuracy while assisting with product or service questions and updating case notes after each interaction.
Requirements: Freshers and experienced candidates may apply; final eligibility will be discussed during the interview.
Work details: Working days, shift timing, and weekly-off information will be communicated during the interview process.
Interview and relocation: Pan-India virtual interviews are available. After selection, candidates must relocate to Jaipur for joining. For this hiring campaign, the company will provide a flight ticket and hotel accommodation for the first 10 days after selection.
Contact: Kajal ? 9311304723