International Voice Process Agent

ITM Recruitment Services
Posted 7 days ago
Location

Jaipur, Jaipur, Rajasthan

Job Type

Permanent

Employment

Full time

Work Area

Work from office

Age

18 - 35

Monthly Salary Range
₹18,000 - ₹24,000
Education Graduate
Experience 3 years
Language Required Excellent communication skills in english
Gender Preference Both

Industry

BPO / Call Center

Interview Process

Virtual Interview
4 rounds of interview

Job Description

International Voice Process Agent

Company: ITM Recruitment Services

Applications are invited from freshers and experienced candidates with suitable communication skills. Candidate sourcing location: Jaipur, Rajasthan. Final joining location: Jaipur, Rajasthan.

Salary: ?18,000??24,000 per month. Final salary is subject to interview, skills, and employer confirmation.

Role: Handle international customer calls with a professional and helpful approach.

Responsibilities: Follow the process guide, update ticket status, and keep communication professional. Daily work focuses on route complex questions to the appropriate team, using approved process guidelines, through non-voice support queues, with attention to customer satisfaction while assisting with product or service questions and updating case notes after each interaction.

Requirements: Clear English communication, careful reading, and willingness to learn the process are required.

Work details: Selected candidates must work from the Jaipur office; process-specific schedules will be explained before joining.

Interview and relocation: The first interview can be conducted online across India; selected candidates must report to Jaipur to join. For this hiring campaign, the company will provide a flight ticket and hotel accommodation for the first 10 days after selection.

Contact: Kajal ? 9311304723