Email and Chat process

ITM Recruitment Services
Posted 8 hours ago
Location

Nashik, Nashik, Maharashtra

Job Type

Permanent

Employment

Full time

Work Area

Work from office

Age

18 - 35

Monthly Salary Range
₹24,000 - ₹32,000
Education Graduate
Experience 3 years
Language Required Excellent communication skills in english
Gender Preference Both

Industry

BPO / Call Center

Interview Process

Virtual Interview
4 rounds of interview

Job Description

International Email and Chat Process Executive

Company: ITM Recruitment Services

Join the hiring process for an international support team through ITM Recruitment Services. Candidate sourcing location: Nashik, Maharashtra. Final joining location: Jaipur, Rajasthan.

Salary: ?24,000??32,000 per month. Final salary is subject to interview, skills, and employer confirmation.

Role: Respond to customer emails and chat messages using approved process guidelines.

Responsibilities: Read the customer request, provide the approved information, and record the outcome. Daily work focuses on review customer requests and identify next actions, using respectful communication and attention to detail, through international customer care channels, with attention to timely follow-up while assisting with product or service questions and updating case notes after each interaction.

Requirements: Freshers and experienced candidates may apply; final eligibility will be discussed during the interview.

Work details: Selected candidates must work from the Jaipur office; process-specific schedules will be explained before joining.

Interview and relocation: Pan-India virtual interviews are available. After selection, candidates must relocate to Jaipur for joining. For this hiring campaign, the company will provide a flight ticket and hotel accommodation for the first 10 days after selection.

Contact: Kajal ? 9311304723