International Nonvoice Process

International Nonvoice Process ? Airport Area, Kolkata

Hiring for an international customer experience team in Airport Area, Kolkata. The role focuses on professional support for overseas customers through the assigned voice, chat or non-voice channel.

• Record each interaction accurately in the customer relationship management system.
• Document recurring issues and share useful feedback with team leaders.
• Maintain accurate notes, ticket categories and disposition codes after each interaction.

Eligibility: Undergraduates and freshers can apply. 12th pass and above may be considered. Freshers and experienced applicants are welcome. Candidates should be comfortable learning CRM tools and following process guidelines. Undergraduates and freshers can apply; prior BPO experience is not mandatory.

Work location: Airport Area, Kolkata. Shift: rotational shifts. Salary: ?18,000??28,000 per month, depending on skills and interview. Contact: 9311304723.

Job reference: INTL-KOL-02037