₹15,000.00 - ₹20,000.00 / Month
Automobile Industry
Graduate
Both (Male/Female)
Good communication skills in english
Telephonic interview
Key Responsibility Areas (KRA) for a back office executive supporting the sales team
1. **Customer Relationship Management (CRM):**
Maintain and update customer databases.
Handle customer inquiries and follow-ups.
Assist in resolving customer complaints and issues.
2. **Sales Support:**
Prepare and process sales orders and invoices.
- Coordinate with the sales team to ensure timely delivery of vehicles.
Assist in preparing sales reports and presentations.
3. **Inventory Management:**
Monitor and manage vehicle inventory.
Coordinate with suppliers and logistics for vehicle procurement and delivery.
- Maintain records of stock levels and update the inventory system.
4. **Documentation and Compliance:**
Ensure all sales-related documents are accurately maintained and filed.
Assist in preparing and submitting necessary compliance and regulatory documents.
- Handle registration and insurance paperwork for sold vehicles.
5. **Administrative Support:**
Manage office supplies and equipment.
Coordinate meetings, appointments, and travel arrangements for the sales team.
Handle correspondence and communication with internal and external stakeholders.
6. **Data Analysis and Reporting:**
- Analyze sales data to identify trends and opportunities.
- Prepare regular reports on sales performance and customer feedback.
- Provide insights and recommendations to the sales team based on data analysis.
7. **Marketing Support:**
- Assist in planning and executing marketing campaigns and events.
- Coordinate with the marketing team to ensure alignment with sales objectives.
- Manage social media and online presence for the showroom.
8. **Training and Development:**
- Assist in organizing training sessions for the sales team.
- Maintain records of training programs and attendance.
- Provide support in developing training materials and resources.
Telephonic interview