Gorakhpur, Gorakhpur, Uttar Pradesh
Permanent
Full time
Work from office
18 - 35
BPO / Call Center
Company: ITM Recruitment Services
ITM Recruitment Services is inviting applications for this customer support role. Candidate sourcing location: Gorakhpur, Uttar Pradesh. Final joining location: Jaipur, Rajasthan.
Salary: ?20,000??26,000 per month. Final salary is subject to interview, skills, and employer confirmation.
Role: Help international customers with account, product, and service questions.
Responsibilities: Handle assigned calls, chats, or emails and follow the team's service procedures. Daily work focuses on resolve account access questions, using accurate information and calm handling, through live chat, with attention to clear case documentation while assisting with basic troubleshooting requests and updating case notes after each interaction.
Requirements: Clear English communication, careful reading, and willingness to learn the process are required.
Work details: Working days, shift timing, and weekly-off information will be communicated during the interview process.
Interview and relocation: The first interview can be conducted online across India; selected candidates must report to Jaipur to join. The stated relocation support includes a flight ticket and hotel stay for the first 10 days, arranged by the company.
Contact: Kajal ? 9311304723