Email and Chat process

International Email and Chat Process Executive

Company: ITM Recruitment Services

Join the hiring process for an international support team through ITM Recruitment Services. Candidate sourcing location: Bareilly, Uttar Pradesh. Final joining location: Jaipur, Rajasthan.

Salary: ?22,000??28,000 per month. Final salary is subject to interview, skills, and employer confirmation.

Role: Respond to customer emails and chat messages using approved process guidelines.

Responsibilities: Handle assigned calls, chats, or emails and follow the team's service procedures. Daily work focuses on support customers with routine service questions, using consistent service steps and accurate notes, through international customer care channels, with attention to response accuracy while assisting with order and service updates and updating case notes after each interaction.

Requirements: Candidates should be ready to work full-time in Jaipur after selection and training instructions.

Work details: Working days, shift timing, and weekly-off information will be communicated during the interview process.

Interview and relocation: The first interview can be conducted online across India; selected candidates must report to Jaipur to join. The hiring brief provides for a company-arranged flight ticket and 10 days of hotel accommodation for relocation.

Contact: Kajal ? 9311304723