Email Chat Support Executive

Email Chat Support Executive

Company: ITM Recruitment Services

The recruitment team is accepting applications for the role described below. Candidate sourcing location: Prayagraj, Uttar Pradesh. Final joining location: Jaipur, Rajasthan.

Salary: ?18,000??24,000 per month. Final salary is subject to interview, skills, and employer confirmation.

Role: Provide customer assistance through email and chat channels.

Responsibilities: Follow the process guide, update ticket status, and keep communication professional. Daily work focuses on assist with product and service enquiries, using accurate information and calm handling, through non-voice support queues, with attention to response accuracy while assisting with order and service updates and updating case notes after each interaction.

Requirements: Candidates should be ready to work full-time in Jaipur after selection and training instructions.

Work details: Working days, shift timing, and weekly-off information will be communicated during the interview process.

Interview and relocation: The first interview can be conducted online across India; selected candidates must report to Jaipur to join. The stated relocation support includes a flight ticket and hotel stay for the first 10 days, arranged by the company.

Contact: Kajal ? 9311304723