Email Chat Support Executive

ITM Recruitment Services
Posted 8 hours ago
Location

Bareilly, Bareilly, Uttar Pradesh

Job Type

Permanent

Employment

Full time

Work Area

Work from office

Age

18 - 35

Monthly Salary Range
₹30,000 - ₹38,000
Education Graduate
Experience 3 years
Language Required Good communication skills in english
Gender Preference Both

Industry

BPO / Call Center

Interview Process

Virtual Interview
4 rounds of interview

Job Description

Email Chat Support Executive

Company: ITM Recruitment Services

The recruitment team is accepting applications for the role described below. Candidate sourcing location: Bareilly, Uttar Pradesh. Final joining location: Jaipur, Rajasthan.

Salary: ?30,000??38,000 per month. Final salary is subject to interview, skills, and employer confirmation.

Role: Provide customer assistance through email and chat channels.

Responsibilities: Read the customer request, provide the approved information, and record the outcome. Daily work focuses on support customers with routine service questions, using patient, customer-focused communication, through non-voice support queues, with attention to customer satisfaction while assisting with order and service updates and updating case notes after each interaction.

Requirements: Good spoken and written English, basic computer skills, and a customer-focused attitude are important.

Work details: Working days, shift timing, and weekly-off information will be communicated during the interview process.

Interview and relocation: Pan-India virtual interviews are available. After selection, candidates must relocate to Jaipur for joining. The stated relocation support includes a flight ticket and hotel stay for the first 10 days, arranged by the company.

Contact: Kajal ? 9311304723