Email and Chat process

International Email and Chat Process Executive

Company: ITM Recruitment Services

Join the hiring process for an international support team through ITM Recruitment Services. Candidate sourcing location: Panipat, Haryana. Final joining location: Jaipur, Rajasthan.

Salary: ?30,000??38,000 per month. Final salary is subject to interview, skills, and employer confirmation.

Role: Respond to customer emails and chat messages using approved process guidelines.

Responsibilities: Read the customer request, provide the approved information, and record the outcome. Daily work focuses on route complex questions to the appropriate team, using consistent service steps and accurate notes, through the assigned customer contact channel, with attention to clear case documentation while assisting with order and service updates and updating case notes after each interaction.

Requirements: Freshers and experienced candidates may apply; final eligibility will be discussed during the interview.

Work details: Full-time, office-based role in Jaipur. Exact shift and weekly-off details will be shared during selection.

Interview and relocation: Pan-India virtual interviews are available. After selection, candidates must relocate to Jaipur for joining. The stated relocation support includes a flight ticket and hotel stay for the first 10 days, arranged by the company.

Contact: Kajal ? 9311304723