International chat process

International chat process ? Wagle Estate, Thane, Mumbai

Hiring for an international customer experience team in Wagle Estate, Thane, Mumbai. The role focuses on professional support for overseas customers through the assigned voice, chat or non-voice channel.

• Provide courteous support to customers from different countries and backgrounds.
• Document recurring issues and share useful feedback with team leaders.
• Escalate complex cases to the appropriate team and follow up until closure.

Eligibility: Undergraduates and freshers can apply. 12th pass and above may be considered. Freshers and experienced applicants are welcome. Good listening, typing and customer-handling skills will be an advantage. Training and process guidance will be provided to selected candidates.

Work location: Wagle Estate, Thane, Mumbai. Shift: shift schedule shared during interview. Salary: ?26,000??35,000 per month, depending on skills and interview. Contact: 7065982582.

Job reference: INTL-MUM-03148