International Customer Support Executive

ITM Recruitment Services
Posted 4 days ago
Location

Gorakhpur, Gorakhpur, Uttar Pradesh

Job Type

Permanent

Employment

Full time

Work Area

Work from office

Age

18 - 35

Monthly Salary Range
₹26,000 - ₹35,000
Education Graduate
Experience 3 years
Language Required Good communication skills in english
Gender Preference Both

Industry

BPO / Call Center

Interview Process

Virtual Interview
4 rounds of interview

Job Description

International Customer Support Executive

Company: ITM Recruitment Services

ITM Recruitment Services is inviting applications for this customer support role. Candidate sourcing location: Gorakhpur, Uttar Pradesh. Final joining location: Jaipur, Rajasthan.

Salary: ?26,000??35,000 per month. Final salary is subject to interview, skills, and employer confirmation.

Role: Help international customers with account, product, and service questions.

Responsibilities: Read the customer request, provide the approved information, and record the outcome. Daily work focuses on resolve account access questions, using accurate information and calm handling, through chat and email queues, with attention to timely follow-up while assisting with order and service updates and updating case notes after each interaction.

Requirements: Good spoken and written English, basic computer skills, and a customer-focused attitude are important.

Work details: Working days, shift timing, and weekly-off information will be communicated during the interview process.

Interview and relocation: Pan-India virtual interviews are available. After selection, candidates must relocate to Jaipur for joining. The stated relocation support includes a flight ticket and hotel stay for the first 10 days, arranged by the company.

Contact: Kajal ? 9311304723