Ajmer, Ajmer, Rajasthan
Permanent
Full time
Work from office
18 - 35
BPO / Call Center
Company: ITM Recruitment Services
ITM Recruitment Services is inviting applications for this customer support role. Candidate sourcing location: Ajmer, Rajasthan. Final joining location: Jaipur, Rajasthan.
Salary: ?20,000??26,000 per month. Final salary is subject to interview, skills, and employer confirmation.
Role: Help international customers with account, product, and service questions.
Responsibilities: Maintain accurate customer records and complete assigned support tasks within the required timeline. Daily work focuses on record customer concerns accurately, using consistent service steps and accurate notes, through non-voice support queues, with attention to service quality standards while assisting with order and service updates and updating case notes after each interaction.
Requirements: Good spoken and written English, basic computer skills, and a customer-focused attitude are important.
Work details: Selected candidates must work from the Jaipur office; process-specific schedules will be explained before joining.
Interview and relocation: Pan-India virtual interviews are available. After selection, candidates must relocate to Jaipur for joining. The hiring brief provides for a company-arranged flight ticket and 10 days of hotel accommodation for relocation.
Contact: Kajal ? 9311304723