Customer Support

ITM Recruitment Services
Posted 10 hours ago
Location

Kothrud, Pune, Maharashtra

Job Type

Permanent

Employment

Full time

Work Area

Work from office

Age

18 - 35

Monthly Salary Range
₹20,000 - ₹28,000
Education 12th Pass
Experience 3 years
Language Required Good communication skills in english
Gender Preference Both

Industry

BPO / Call Center

Interview Process

Video interview
3 rounds of interview

Job Description

Customer Support ? Paud Road, Pune

Hiring for an international customer experience team in Paud Road, Pune. The role focuses on professional support for overseas customers through the assigned voice, chat or non-voice channel.

  • Maintain accurate notes, ticket categories and disposition codes after each interaction.
  • Assist with troubleshooting basic service issues and guide customers through next steps.
  • Support international customers over inbound calls and resolve service-related questions.

Eligibility: Undergraduates and freshers can apply. 12th pass and above may be considered. Freshers and experienced applicants are welcome. Undergraduates and freshers can apply; prior BPO experience is not mandatory. Training and process guidance will be provided to selected candidates.

Work location: Paud Road, Pune. Shift: shift schedule shared during interview. Salary: ?20,000??28,000 per month, depending on skills and interview. Contact: 9211977837.

Job reference: INTL-PUN-03536