Kolhapur, Kolhapur, Maharashtra
Permanent
Full time
Work from office
18 - 35
BPO / Call Center
Company: ITM Recruitment Services
Interested candidates can apply for this full-time international process opportunity. Candidate sourcing location: Kolhapur, Maharashtra. Final joining location: Jaipur, Rajasthan.
Salary: ?26,000??35,000 per month. Final salary is subject to interview, skills, and employer confirmation.
Role: Represent the support team while assisting international customers.
Responsibilities: Handle assigned calls, chats, or emails and follow the team's service procedures. Daily work focuses on route complex questions to the appropriate team, using active listening and careful reading, through email support, with attention to customer satisfaction while assisting with account and login requests and updating case notes after each interaction.
Requirements: Clear English communication, careful reading, and willingness to learn the process are required.
Work details: Selected candidates must work from the Jaipur office; process-specific schedules will be explained before joining.
Interview and relocation: The first interview can be conducted online across India; selected candidates must report to Jaipur to join. The stated relocation support includes a flight ticket and hotel stay for the first 10 days, arranged by the company.
Contact: Kajal ? 9311304723