Kolhapur, Kolhapur, Maharashtra
Permanent
Full time
Work from office
18 - 35
BPO / Call Center
Company: ITM Recruitment Services
Join the hiring process for an international support team through ITM Recruitment Services. Candidate sourcing location: Kolhapur, Maharashtra. Final joining location: Jaipur, Rajasthan.
Salary: ?20,000??26,000 per month. Final salary is subject to interview, skills, and employer confirmation.
Role: Respond to customer emails and chat messages using approved process guidelines.
Responsibilities: Read the customer request, provide the approved information, and record the outcome. Daily work focuses on route complex questions to the appropriate team, using respectful communication and attention to detail, through customer calls, with attention to customer satisfaction while assisting with account and login requests and updating case notes after each interaction.
Requirements: Freshers and experienced candidates may apply; final eligibility will be discussed during the interview.
Work details: Selected candidates must work from the Jaipur office; process-specific schedules will be explained before joining.
Interview and relocation: Pan-India virtual interviews are available. After selection, candidates must relocate to Jaipur for joining. For this hiring campaign, the company will provide a flight ticket and hotel accommodation for the first 10 days after selection.
Contact: Kajal ? 9311304723