International Voice process

International Voice process ? Grant Road, Mumbai

Hiring for an international customer experience team in Grant Road, Mumbai. The role focuses on professional support for overseas customers through the assigned voice, chat or non-voice channel.

• Maintain accurate notes, ticket categories and disposition codes after each interaction.
• Assist with troubleshooting basic service issues and guide customers through next steps.
• Support international customers over inbound calls and resolve service-related questions.

Eligibility: Undergraduates and freshers can apply. 12th pass and above may be considered. Freshers and experienced applicants are welcome. Good listening, typing and customer-handling skills will be an advantage. Training and process guidance will be provided to selected candidates.

Work location: Grant Road, Mumbai. Shift: shift schedule shared during interview. Salary: ?26,000??35,000 per month, depending on skills and interview. Contact: 7065982582.

Job reference: INTL-MUM-03664