Durgapur, Durgapur, West Bengal
Permanent
Full time
Work from office
18 - 35
BPO / Call Center
Company: ITM Recruitment Services
ITM Recruitment Services is sourcing candidates across India for this Jaipur-based role. Candidate sourcing location: Durgapur, West Bengal. Final joining location: Jaipur, Rajasthan.
Salary: ?26,000??35,000 per month. Final salary is subject to interview, skills, and employer confirmation.
Role: Handle non-voice customer support work through written channels.
Responsibilities: Follow the process guide, update ticket status, and keep communication professional. Daily work focuses on review customer requests and identify next actions, using accurate information and calm handling, through non-voice support queues, with attention to timely follow-up while assisting with account and login requests and updating case notes after each interaction.
Requirements: Candidates should be ready to work full-time in Jaipur after selection and training instructions.
Work details: Selected candidates must work from the Jaipur office; process-specific schedules will be explained before joining.
Interview and relocation: The first interview can be conducted online across India; selected candidates must report to Jaipur to join. For this hiring campaign, the company will provide a flight ticket and hotel accommodation for the first 10 days after selection.
Contact: Kajal ? 9311304723