International Customer Support Executive

International Customer Support Executive

Company: ITM Recruitment Services

ITM Recruitment Services is inviting applications for this customer support role. Candidate sourcing location: Ajmer, Rajasthan. Final joining location: Jaipur, Rajasthan.

Salary: ?26,000??35,000 per month. Final salary is subject to interview, skills, and employer confirmation.

Role: Help international customers with account, product, and service questions.

Responsibilities: Follow the process guide, update ticket status, and keep communication professional. Daily work focuses on record customer concerns accurately, using consistent service steps and accurate notes, through written support tickets, with attention to service quality standards while assisting with account and login requests and updating case notes after each interaction.

Requirements: Clear English communication, careful reading, and willingness to learn the process are required.

Work details: Selected candidates must work from the Jaipur office; process-specific schedules will be explained before joining.

Interview and relocation: The first interview can be conducted online across India; selected candidates must report to Jaipur to join. The hiring brief provides for a company-arranged flight ticket and 10 days of hotel accommodation for relocation.

Contact: Kajal ? 9311304723