International Voice Process Agent

ITM Recruitment Services
Posted 7 days ago
Location

Jaipur, Jaipur, Rajasthan

Job Type

Permanent

Employment

Full time

Work Area

Work from office

Age

18 - 35

Monthly Salary Range
₹22,000 - ₹28,000
Education Graduate
Experience 3 years
Language Required Good communication skills in english
Gender Preference Both

Industry

BPO / Call Center

Interview Process

Virtual Interview
4 rounds of interview

Job Description

International Voice Process Agent

Company: ITM Recruitment Services

Applications are invited from freshers and experienced candidates with suitable communication skills. Candidate sourcing location: Jaipur, Rajasthan. Final joining location: Jaipur, Rajasthan.

Salary: ?22,000??28,000 per month. Final salary is subject to interview, skills, and employer confirmation.

Role: Handle international customer calls with a professional and helpful approach.

Responsibilities: Follow the process guide, update ticket status, and keep communication professional. Daily work focuses on route complex questions to the appropriate team, using approved process guidelines, through non-voice support queues, with attention to service quality standards while assisting with account and login requests and updating case notes after each interaction.

Requirements: Clear English communication, careful reading, and willingness to learn the process are required.

Work details: Full-time, office-based role in Jaipur. Exact shift and weekly-off details will be shared during selection.

Interview and relocation: The first interview can be conducted online across India; selected candidates must report to Jaipur to join. The stated relocation support includes a flight ticket and hotel stay for the first 10 days, arranged by the company.

Contact: Kajal ? 9311304723