Email Chat Support Executive

Email Chat Support Executive ? Juinagar, Navi Mumbai, Mumbai

Hiring for an international customer experience team in Juinagar, Navi Mumbai, Mumbai. The role focuses on professional support for overseas customers through the assigned voice, chat or non-voice channel.

• Use approved scripts and knowledge-base articles to give consistent information.
• Record each interaction accurately in the customer relationship management system.
• Respond to email and chat tickets while maintaining professional written communication.

Eligibility: Undergraduates and freshers can apply. 12th pass and above may be considered. Freshers and experienced applicants are welcome. Good listening, typing and customer-handling skills will be an advantage. Training and process guidance will be provided to selected candidates.

Work location: Juinagar, Navi Mumbai, Mumbai. Shift: day or rotational shifts. Salary: ?19,000??35,000 per month, depending on skills and interview. Contact: 7065982582.

Job reference: INTL-MUM-03886