International Customer Support Executive

ITM Recruitment Services
Posted 4 days ago
Location

Lucknow, Lucknow, Uttar Pradesh

Job Type

Permanent

Employment

Full time

Work Area

Work from office

Age

18 - 35

Monthly Salary Range
₹24,000 - ₹32,000
Education Graduate
Experience 3 years
Language Required Excellent communication skills in english
Gender Preference Both

Industry

BPO / Call Center

Interview Process

Virtual Interview
4 rounds of interview

Job Description

International Customer Support Executive

Company: ITM Recruitment Services

ITM Recruitment Services is inviting applications for this customer support role. Candidate sourcing location: Lucknow, Uttar Pradesh. Final joining location: Jaipur, Rajasthan.

Salary: ?24,000??32,000 per month. Final salary is subject to interview, skills, and employer confirmation.

Role: Help international customers with account, product, and service questions.

Responsibilities: Follow the process guide, update ticket status, and keep communication professional. Daily work focuses on update case notes after each interaction, using a polite and professional tone, through the assigned customer contact channel, with attention to consistent process handling while assisting with account and login requests and updating case notes after each interaction.

Requirements: Candidates should be ready to work full-time in Jaipur after selection and training instructions.

Work details: Working days, shift timing, and weekly-off information will be communicated during the interview process.

Interview and relocation: The first interview can be conducted online across India; selected candidates must report to Jaipur to join. The stated relocation support includes a flight ticket and hotel stay for the first 10 days, arranged by the company.

Contact: Kajal ? 9311304723