Kota, Kota, Rajasthan
Permanent
Full time
Work from office
18 - 35
BPO / Call Center
Company: ITM Recruitment Services
We are reviewing applications for this international service position. Candidate sourcing location: Kota, Rajasthan. Final joining location: Jaipur, Rajasthan.
Salary: ?30,000??38,000 per month. Final salary is subject to interview, skills, and employer confirmation.
Role: Provide customer service for an international business process.
Responsibilities: Follow the process guide, update ticket status, and keep communication professional. Daily work focuses on explain standard account steps, using consistent service steps and accurate notes, through non-voice support queues, with attention to customer satisfaction while assisting with product or service questions and updating case notes after each interaction.
Requirements: Clear English communication, careful reading, and willingness to learn the process are required.
Work details: Selected candidates must work from the Jaipur office; process-specific schedules will be explained before joining.
Interview and relocation: The first interview can be conducted online across India; selected candidates must report to Jaipur to join. The hiring brief provides for a company-arranged flight ticket and 10 days of hotel accommodation for relocation.
Contact: Kajal ? 9311304723