International Customer Representative

ITM Recruitment Services
Posted 9 hours ago
Location

Mankhurd, Mumbai, Maharashtra

Job Type

Regular

Employment

Full time

Work Area

Work from office

Age

18 - 35

Monthly Salary Range
₹24,000 - ₹30,000
Education 12th Pass
Experience 3 years
Language Required Excellent communication skills in english
Gender Preference Both

Industry

BPO / Call Center

Interview Process

Telephonic interview
2 rounds of interview

Job Description

International Customer Representative ? Mankhurd, Mumbai

Hiring for an international customer experience team in Mankhurd, Mumbai. The role focuses on professional support for overseas customers through the assigned voice, chat or non-voice channel.

  • Document recurring issues and share useful feedback with team leaders.
  • Escalate complex cases to the appropriate team and follow up until closure.
  • Assist with troubleshooting basic service issues and guide customers through next steps.

Eligibility: Undergraduates and freshers can apply. 12th pass and above may be considered. Freshers and experienced applicants are welcome. Clear spoken English and basic computer knowledge are preferred. Undergraduates and freshers can apply; prior BPO experience is not mandatory.

Work location: Mankhurd, Mumbai. Shift: international process shifts. Salary: ?24,000??30,000 per month, depending on skills and interview. Contact: 7065982582.

Job reference: INTL-MUM-04267