Tech Support executive

Tech Support executive ? Byculla, Mumbai

Hiring for an international customer experience team in Byculla, Mumbai. The role focuses on professional support for overseas customers through the assigned voice, chat or non-voice channel.

• Use approved scripts and knowledge-base articles to give consistent information.
• Record each interaction accurately in the customer relationship management system.
• Respond to email and chat tickets while maintaining professional written communication.

Eligibility: Undergraduates and freshers can apply. 12th pass and above may be considered. Freshers and experienced applicants are welcome. Good listening, typing and customer-handling skills will be an advantage. Training and process guidance will be provided to selected candidates.

Work location: Byculla, Mumbai. Shift: day or rotational shifts. Salary: ?19,000??30,000 per month, depending on skills and interview. Contact: 7065982582.

Job reference: INTL-MUM-04270