Durgapur, Durgapur, West Bengal
Permanent
Full time
Work from office
18 - 35
BPO / Call Center
Company: ITM Recruitment Services
Applications are open for candidates interested in international customer support. Candidate sourcing location: Durgapur, West Bengal. Final joining location: Jaipur, Rajasthan.
Salary: ?18,000??24,000 per month. Final salary is subject to interview, skills, and employer confirmation.
Role: Support international customers through live chat and written communication.
Responsibilities: Follow the process guide, update ticket status, and keep communication professional. Daily work focuses on review customer requests and identify next actions, using accurate information and calm handling, through email support, with attention to timely follow-up while assisting with product or service questions and updating case notes after each interaction.
Requirements: Candidates should be ready to work full-time in Jaipur after selection and training instructions.
Work details: Full-time, office-based role in Jaipur. Exact shift and weekly-off details will be shared during selection.
Interview and relocation: The first interview can be conducted online across India; selected candidates must report to Jaipur to join. The hiring brief provides for a company-arranged flight ticket and 10 days of hotel accommodation for relocation.
Contact: Kajal ? 9311304723