Kataka, Kataka, Odisha
Permanent
Full time
Work from office
18 - 35
BPO / Call Center
Company: ITM Recruitment Services
This opening is suited to applicants interested in customer care and written support. Candidate sourcing location: Cuttack, Odisha. Final joining location: Jaipur, Rajasthan.
Salary: ?24,000??32,000 per month. Final salary is subject to interview, skills, and employer confirmation.
Role: Manage email, chat, and other non-voice support tasks.
Responsibilities: Handle assigned calls, chats, or emails and follow the team's service procedures. Daily work focuses on share clear information about available services, using accurate information and calm handling, through written support tickets, with attention to service quality standards while assisting with product or service questions and updating case notes after each interaction.
Requirements: Clear English communication, careful reading, and willingness to learn the process are required.
Work details: Selected candidates must work from the Jaipur office; process-specific schedules will be explained before joining.
Interview and relocation: The first interview can be conducted online across India; selected candidates must report to Jaipur to join. The hiring brief provides for a company-arranged flight ticket and 10 days of hotel accommodation for relocation.
Contact: Kajal ? 9311304723