Email Chat Support Executive

Email Chat Support Executive ? Kasarvadavali, Thane, Mumbai

Hiring for an international customer experience team in Kasarvadavali, Thane, Mumbai. The role focuses on professional support for overseas customers through the assigned voice, chat or non-voice channel.

• Respond to email and chat tickets while maintaining professional written communication.
• Assist customers with account, order, billing and general product enquiries.
• Use approved scripts and knowledge-base articles to give consistent information.

Eligibility: Undergraduates and freshers can apply. 12th pass and above may be considered. Freshers and experienced applicants are welcome. Good listening, typing and customer-handling skills will be an advantage. Training and process guidance will be provided to selected candidates.

Work location: Kasarvadavali, Thane, Mumbai. Shift: shift schedule shared during interview. Salary: ?21,000??35,000 per month, depending on skills and interview. Contact: 7065982582.

Job reference: INTL-MUM-04564