Customer Support Executive

ITM Recruitment Services
Posted 11 hours ago
Location

Dhayari Phata, Pune, Maharashtra

Job Type

Permanent

Employment

Part time

Work Area

Work from office

Age

18 - 35

Monthly Salary Range
₹20,000 - ₹28,000
Education 12th Pass
Experience 3 years
Language Required Good communication skills in english
Gender Preference Both

Industry

BPO / Call Center

Interview Process

Telephonic interview
2 rounds of interview

Job Description

Customer Support Executive ? Dhayari Phata, Pune

Hiring for an international customer experience team in Dhayari Phata, Pune. The role focuses on professional support for overseas customers through the assigned voice, chat or non-voice channel.

  • Record each interaction accurately in the customer relationship management system.
  • Document recurring issues and share useful feedback with team leaders.
  • Maintain accurate notes, ticket categories and disposition codes after each interaction.

Eligibility: Undergraduates and freshers can apply. 12th pass and above may be considered. Freshers and experienced applicants are welcome. Training and process guidance will be provided to selected candidates. Undergraduates and freshers can apply; prior BPO experience is not mandatory.

Work location: Dhayari Phata, Pune. Shift: rotational shifts. Salary: ?20,000??28,000 per month, depending on skills and interview. Contact: 9211977837.

Job reference: INTL-PUN-00101