Gorakhpur, Gorakhpur, Uttar Pradesh
Permanent
Full time
Work from office
18 - 35
BPO / Call Center
Company: ITM Recruitment Services
ITM Recruitment Services is inviting applications for this customer support role. Candidate sourcing location: Gorakhpur, Uttar Pradesh. Final joining location: Jaipur, Rajasthan.
Salary: ?18,000??24,000 per month. Final salary is subject to interview, skills, and employer confirmation.
Role: Help international customers with account, product, and service questions.
Responsibilities: Read the customer request, provide the approved information, and record the outcome. Daily work focuses on resolve account access questions, using accurate information and calm handling, through chat and email queues, with attention to professional communication while assisting with basic troubleshooting requests and updating case notes after each interaction.
Requirements: Good spoken and written English, basic computer skills, and a customer-focused attitude are important.
Work details: Selected candidates must work from the Jaipur office; process-specific schedules will be explained before joining.
Interview and relocation: Pan-India virtual interviews are available. After selection, candidates must relocate to Jaipur for joining. The hiring brief provides for a company-arranged flight ticket and 10 days of hotel accommodation for relocation.
Contact: Kajal ? 9311304723