Email and Chat process

International Email and Chat Process Executive

Company: ITM Recruitment Services

Join the hiring process for an international support team through ITM Recruitment Services. Candidate sourcing location: Indore, Madhya Pradesh. Final joining location: Jaipur, Rajasthan.

Salary: ?26,000??35,000 per month. Final salary is subject to interview, skills, and employer confirmation.

Role: Respond to customer emails and chat messages using approved process guidelines.

Responsibilities: Follow the process guide, update ticket status, and keep communication professional. Daily work focuses on record customer concerns accurately, using approved process guidelines, through international customer care channels, with attention to professional communication while assisting with basic troubleshooting requests and updating case notes after each interaction.

Requirements: Clear English communication, careful reading, and willingness to learn the process are required.

Work details: Selected candidates must work from the Jaipur office; process-specific schedules will be explained before joining.

Interview and relocation: The first interview can be conducted online across India; selected candidates must report to Jaipur to join. For this hiring campaign, the company will provide a flight ticket and hotel accommodation for the first 10 days after selection.

Contact: Kajal ? 9311304723