Jaipur, Jaipur, Rajasthan
Permanent
Full time
Work from office
18 - 35
BPO / Call Center
Company: ITM Recruitment Services
Applications are invited from freshers and experienced candidates with suitable communication skills. Candidate sourcing location: Jaipur, Rajasthan. Final joining location: Jaipur, Rajasthan.
Salary: ?26,000??35,000 per month. Final salary is subject to interview, skills, and employer confirmation.
Role: Handle international customer calls with a professional and helpful approach.
Responsibilities: Follow the process guide, update ticket status, and keep communication professional. Daily work focuses on route complex questions to the appropriate team, using approved process guidelines, through non-voice support queues, with attention to correct information sharing while assisting with order and service updates and updating case notes after each interaction.
Requirements: Clear English communication, careful reading, and willingness to learn the process are required.
Work details: Working days, shift timing, and weekly-off information will be communicated during the interview process.
Interview and relocation: The first interview can be conducted online across India; selected candidates must report to Jaipur to join. The hiring brief provides for a company-arranged flight ticket and 10 days of hotel accommodation for relocation.
Contact: Kajal ? 9311304723