Email and Chat process

International Email and Chat Process Executive

Company: ITM Recruitment Services

Applications are open for candidates interested in international customer support. Candidate sourcing location: Lucknow, Uttar Pradesh. Final joining location: Jaipur, Rajasthan.

Salary: ?26,000??35,000 per month. Final salary is subject to interview, skills, and employer confirmation.

Role: Respond to customer emails and chat messages using approved process guidelines.

Responsibilities: Review the issue, explain the next step, and pass complex cases to the correct team. Daily work focuses on update case notes after each interaction, using a polite and professional tone, through customer calls, with attention to response accuracy while assisting with general customer enquiries and updating case notes after each interaction.

Requirements: English communication and the ability to follow written process steps are required for this role.

Work details: The final work location is Jaipur, Rajasthan. Candidates should be comfortable with relocation after selection.

Interview and relocation: Virtual interviews are open to applicants nationwide. Jaipur, Rajasthan is the required joining location. For this hiring campaign, the company will provide a flight ticket and hotel accommodation for the first 10 days after selection.

Contact: Pooja ? 8745829825